Dolce Careers


It's a very exciting time to be working at Dolce Hotels and Resorts! Building on our nearly 30 years of success, we believe people represent our most important investment. Dolce's culture is focused on serving customers, internal and external, to help them achieve their goals. We expect hard work and reward creativity and innovation. You will work alongside a diverse group of creative and talented people from around the globe.


Dolce Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dolce Hotels and Resorts endeavors to make the careers section of our website accessible to any and all users.  If you would like to contact us regarding the accessibility of our site or need assistance completing the application process, please call us at 201-505-5939.

Übersicht aller freien Stellen

alle freien Stellen
Eine ganz aktuelle Übersicht unserer freien Positionen finden Sie hier:


Übersicht aller freien Stellen

alle freien Stellen
Eine ganz aktuelle Übersicht unserer freien Positionen finden Sie hier:


General Management

General Manager

General Manager
David Anderson
Open - Full time

Join a growing organization that is seeking a highly qualified leader to join us as General Manager of the The CampoReal Resort which is a luxurious five star resort situated in the Torres Vedras district, 30 minutes to the north of Lisbon and 20 minutes from the beaches of the west coast.

The ideal candidate will need to set expectations for associates, ensure each and every associate is engaged to excel in their roles and continuously improve to exceed expectations of the guests, and be an active member in the community.

The essential functions include but are not limited to:

  • Oversee the entire operation, including sales and marketing and human resources, with direct leadership responsibility for the property strategic team.
  • Demonstrate constructive owner relations by building appropriate relationship, communicating effectively, and managing expectations and requirements.
  • Consistently deliver accurate forecasting projections for areas of responsibility and timely implement effective adjustments as required in staffing and other cost drivers to ensure profit integrity.
  • Oversee the recruitment, selection and training of associates who possess the necessary expertise, talent, and motivation to achieve performance goals and objectives.
  • Evaluate performance of direct and indirect reports to ensure high performance teams producing expected results in keeping with the brand standards.
  • Instill and reinforce the development of an outstanding service culture while ensuring that all guest service issues are handled expeditiously and with careful attention.
  • Monitor and drive employee engagement and guest and meeting planner satisfaction at each property to ensure both brand and ownership expectations are met or exceeded.
  • Take prompt and decisive corrective action when necessary to ensure achievement of financial, operational, quality, service and safety goals and compliance with policies and procedures and legal guidelines
  • Ensure that service and product standards are in place and that programs and training are in place to assure consistent achievement of targets
  • Actively lead and participate in sales presentations, property tours and customer meetings to ensure guest's needs are exceeded.
  • Participate in hotel industry trade associations and business events to project a positive public image and ensure awareness of trends, issues and competitive practices


  • A minimum of seven years of experience as a General Manager/Assistant General Manager or Director of Operations within a mid-size to large full-service resort/hotel.
  • Bachelor degree is essential, MBA a plus.
  • In depth operating knowledge of all hotel operations and procedures and passion for the hospitality industry.
  • Meets customer needs by developing and maintaining effective relationships with both internal and external customers and by promoting a customer service orientation within the organization.
  • Personal integrity and exemplary ethical standards with a strong commitment to achieving a high level of personal and organizational success in business conduct and relations.
  • Strong results orientation and track record.
  • Excellent interpersonal communication and presentation and writing skills.
  • Professional judgment (including practical approach, appropriate risk taking and political savvy).
  • Knowledgeable in revenue management strategies with a strong understanding about driving leisure/business travel
  • Understands and directs public relations opportunities.
  • Thorough understanding of income statements / balance sheets / cash flow / hospitality accounting and internal control principles with strong cost management / operating margin skills and demonstrated forecasting skills.
  • Able to develop annual business plans / budgets and then effectively monitor performance against plan.
  • Results oriented with an emphasis on both individual and team accountability. Has led a diverse staff
  • Must possess excellent organization, planning, and time management skills
  • Demonstrated commitment to customer service
  • Proficient in Microsoft Office Suite of products
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Must have employment authorization to work in Portugal.
  • Must speak/read/write fluently in Portuguese and English.



Maître d'Hôtel (H/F)

Agent de maîtrise
Responsable F&B


Agent business center (h/f)

Responsable conférences
Il/Elle a pour mission l’accueil de la clientèle séminaires et la gestion du business center.
Sous la supervision du Responsable conférence et des conférences planner :
A son arrivée, il/elle prend connaissance des consignes auprès des autres membres de son équipe.
Il/elle accueille le client lors de son arrivée dans le centre de conférences.
Il/elle assure le suivi de l’installation des clients et de leur séjour et répond à toute demande de renseignement.
Il/elle gère et transmet les appels téléphoniques, mail et les messages pour les clients ou autres services.
Il/Elle organise les transferts de taxis pour les clients
Il/Elle effectue des traductions à la demande du client
Il/ elle a en charge l’envoi de document / colis pour les clients via DHL.
Il/Elle prépare les différents affichages pour l’hôtel (menus, welcome salons…).
Il/elle est informé de tous les évènements se déroulant dans l’hôtel et dans la ville.
Il/elle transmet les informations pertinentes aux membres de son équipe ainsi qu’aux autres services de l’hôtel.
Il/elle prend les plaintes des clients et les transmet à son supérieur hiérarchique.
Il/elle veille au bon entretien et au respect du matériel du Business center.
Il/elle veille à la propreté du business center et garde les aires de travail propres et organisées.
Il/elle prépare les supports nécessaires au travail du business center.
Il/elle participe à l’inventaire mensuel du service.
Il/elle participe à l’archivage des rapports mensuels et journaliers.
Il / elle effectue toutes les demande de reproduction des clients.
Anglais et connaissance du pack office exigé


Commis de salle (H/F)

Responsable restauration

Ventes et Marketing

Responsable commerciale externe (H/F)

Directeur ventes et marketing

Le/la commercial externe est en charge du développement de son territoire et de l’animation de ses comptes et des marchés dont il/elle a la responsabilité. Il/elle participe activement à l’optimisation des résultats de l’entreprise ainsi qu’à l’atteinte des objectifs économiques fixés par le groupe.

Il/Elle commercialise les hôtels Dolce Chantilly et Dolce Fregate

Sous la supervision des Directeurs Ventes & Marketing.

Il/elle effectue des gardes (duty) au sein de l’établissement.

Il/elle assure la promotion de l’hôtel afin d’optimiser le taux d’occupation et le prix moyen de l’hôtel.

Il/elle connaît les autres hôtels du groupe et en assure aussi la promotion.

Il /elle développe un Plan d’action commercial sur son territoire pour atteindre ses objectifs en terme de CA, de profitabilité et de satisfaction clients, et s’assure du suivi du plan d’action commercial, de l’analyser et de le communiquer à son chef de service.

Il/elle démarche les entreprises par téléphone et en effectuant des visites auprès de ces entreprises.

Il/elle est responsable des négociations des grands comptes, hors GSO.

Il/elle entretient son portefeuille de clients et recherche de nouveaux clients.

Il/elle assure le suivi des différents segments de clientèle de l’hôtel et les développe.

Il/elle représente l’hôtel et effectue des actions promotionnelles par des salons, visites…

Il /elle est force de proposition et supervise mailing / blitz.

Il/elle tient à jour et enrichit le fichier des clients.

Il/elle suit, renouvelle et négocie les contrats passés avec les sociétés sous la supervision du Directeur commercial et Marketing..

Il/elle échange les informations commerciales avec la Direction régionale Marketing et Ventes.

Il/elle organise les visites de l’hôtel avec les clients.

Il/elle effectue un compte rendu mensuel sur la production des contrats qui ont été signés par son intermédiaire.

Il/elle assure le suivi des statistiques et les communique à son directeur.

Il/elle effectue et transmet un rapport de façon hebdomadaire et mensuel sur ses activités à son directeur.

Il/elle participe au suivi du budget et à l’atteinte des résultats.

Il/elle communique les données pertinentes permettant de réaliser le business plan de l’année à venir et participe à son élaboration.


Front office

Assistant Chef réception (H/F)

Agent de maîtrise
Chef de réception

Vous êtes en charge d'assister le Chef de réception dans samission de coordination de l'équipe réception.

Vous êtes le garant des différentes opérations de la réception vis à vis du client

Expérience similaire en tant qu'assistant Chef réception ou Chef de brigade

Maîtrise de l'anglais

Maîtrise du pack office et du logiciel OPERA

Possibilité de logement durant la période d'essai

Nécessité d'être véhiculé pour se rendre sur l'établissement


Finance & Accounting

Director of Finance

Director of Finance
General Manager
Full Time

Join a growing organization that is seeking a highly qualified leader to join our Dolce Frégate property as a Director of Finance. The Director of Finance plays an ongoing role in the creation, execution, and refinement of profitable financial strategies designed to maximize opportunities for Dolce Frégate, while also ensuring excellence in the Company’s day-to-day financial accounting, reporting, analytical and planning functions as well as integration of best practices.

The essential functions include:

- Provide effective leadership to ensure complete accountability for financial and overall Accounting Department performance

- Achieve organizational excellence through coaching and mentoring management team to drive new revenue streams; while balancing fiscal responsibilities

- Partner with leadership team to achieve hotel goals of flawless care of the customer, delivering on the brand promise and ensuring financial responsibility (Customer Satisfaction ~ Employee Satisfaction ~ Business Results)

- Ensures compliance regarding all financial practices and regulations

- Produce monthly financial statements, monthly forecasts, cash flow statements and other mandated hotel corporate reports in a consistently timely manner

- Manage the annual budgeting process and produce final submissions along with necessary supporting documentation and justifications

- Participate in weekly revenue/yield management strategy meetings

- Oversees the operation of the accounting, purchasing, and night audit staff

- Supervises and coordinates external audit processes

- Manages cash flow for the property

- Reviews and signs off on monthly entries by accounting staff

- Coordinates annual budget preparation and monthly forecast with General Manager

- Assists in the development and maintenance of accounting policies, procedures, and the expense dictionary

- Audits internal accounting functions for accuracy and timeliness

- Coordinates all quarterly and monthly inventory processes

- Reviews daily night audit report for prior day's activity

- Participates as an active member of the management team

- Other tasks, duties, and projects as assigned

Job Requirements

- Must have a minimum of 3 years of experience as a Controller at a mid-size hotel & conference center

- Bachelor Degree required, preferably in Accounting, Finance, or Business

- Strong understanding of tax regulations and reporting requirements

- Excellent communication, interpersonal, and influencing skills required

- Demonstrated sense of urgency

- Results oriented with an emphasis on both individual and team accountability. Has led a diverse staff

- Working knowledge of French laws and regulations

- Strong orientation to quality, accuracy, and timeliness

- Must possess excellent organization, planning, and time management skills

- Ability to deliver informative, well-prepared, and pertinent presentations to both small and large groups.

- Demonstrated commitment to customer service

- Proficient in Microsoft Office Suite of products

- Experience with Solomon and Opera systems desirable

- Personal integrity and exemplary ethical standards

- Fluent in French & English (written and spoken)


SPA Cinq Mondes

SPA Therapist / Beautician (M/F)

SPA Therapist / Beautician (M/F)
SPA Manager


Reporting to SPA Manager



Ensuring a qualitive body care practise (beauty treatments and massages).



Welcoming and advising customer ; proposing them care provision that meets their needs.

Providing massages and beauty treatments.

Ensuring compliance with home care and SPA protocols.

Ensuring and maintaining a qualitive and discrete relationship with customers.

Is involved in the economic performance of the SPA.

Upkeeping the SPA : rooms, store, displays, equipments, ...

Handling tasks like reception and sales of wellness rituals and products.

Showing the example for the quality of the hotel and its SPA.



Sales & Marketing

Director of Sales and Marketing

Director of Sales and Marketing
General Manager

Dolce Sitges, first 5 * Hotel, Resort and Conference Center from Dolce Hotels & Resorts in Spain selects a Director of Sales and Marketing:

  • Minimum 5 years’ experience in a similar position, preferably with a University degree and an MBA or similar.
  • Proven experience in leadership and team management.
  • Experience in direct contact with customers, clients, meeting planners, companies and with all kind of customers and suppliers having turned their needs into tangible realities.
  • Specialist in managing budgets, projections and yield management.
  • Referrals to the commercial sector, marketing, communication, management of human resources, coaching and people development courses, knowledge and demonstrable skills will be assessed.
  • Languages: Spanish, Catalan and English, both oral and written very high level and translation essential. It would be advisable to a 4th foreign language.
  • Understanding and ability to work with "Profit and loss" accounts, treasury balance sheets and cash.
  • Computer: Windows imperative domain environment including Excel, Word and PowerPoint, plus Internet browsing.

Sales and Marketing

National Sales Manager

National Sales Manager
Director of Sales

Dolce Sitges, first 5 * Hotel, Resort and Conference Center from Dolce Hotels & Resorts in Spain selects a National Sales Manager:

  • Minimum 2 years’ experience in a similar position in a 5* hotel.
  • Proven knowledge in MICE.
  • Languages: Spanish, Catalan and English, both oral and written very high level and translation essential.
  •  Computer: Windows imperative domain environment including Excel, Word and PowerPoint, plus Internet browsing. Also, Delphi knowledge.
  • Availability to travel.