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Dolce Careers

It's a very exciting time to be working at Dolce Hotels and Resorts! Building on our nearly 30 years of success, we believe people represent our most important investment. Dolce's culture is focused on serving customers, internal and external, to help them achieve their goals. We expect hard work and reward creativity and innovation. You will work alongside a diverse group of creative and talented people from around the globe.

CLICK HERE TO SEARCH FOR JOBS IN NORTH AMERICA

Dolce Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Dolce Hotels and Resorts endeavors to make the careers section of our website accessible to any and all users.  If you would like to contact us regarding the accessibility of our site or need assistance completing the application process, please call us at 201-505-5939.

Übersicht aller freien Stellen

Department:
alle freien Stellen
Supervisor:
Status:
Summary:
Eine ganz aktuelle Übersicht unserer freien Positionen finden Sie hier:

http://www.hotelcareer.de/jobs/dolce_munich_unterschleissheim_15143.html

 

Übersicht aller freien Stellen

Department:
alle freien Stellen
Supervisor:
Status:
Summary:
Eine ganz aktuelle Übersicht unserer freien Positionen finden Sie hier:

http://www.hotelcareer.de/jobs/dolce-bad-nauheim-2132

 

F&B

F&B Assistant Manager

Department:
Supervisor:
F&B Manager
Status:
Summary:

The Food & Beverage Assistant Manager administers and supervise the operation of the Food and Beverage Department. Essential Job Functions include but are not limited to:

• Monitor day-to-day F&B outlet and Banqueting operations and take needed action to ensure standards of product presentation and service are being maintained.

• Select, train, supervise, and schedule F&B staff in accordance with business needs, productivity and service standards.

• Utilize computer programs to analyze forecast, cost, and revenue reports and decisions based on that information to ensure maximizing of profits.

• Monitor the profitability of functions to ensure quality and portion control while minimizing waste and broken or lost supplies; review monthly profit and loss statement and prepare critique and action plans for improvement as necessary.

• Respond to guest inquiries and coordinate special arrangements and requests for F&B outlets.

• Circulate through each dining area to ensure guest satisfaction; sincerely seek guest comments and quickly and willingly handle any complaints.

• Check dining room, service, and kitchen areas for cleanliness, proper set up, and sufficient supplies and equipment.

• Update prices and menu items accordingly.

• Assist in developing the annual Food and Beverage budget.

• Design concepts for promotional efforts.

• Assist in developing and managing adherence to departmental policies and procedures.

• Monitor & maintain inventory, purchasing supplies, and ensuring compliance with all food and beverage regulations.

Requirements:

• High school education, GED, or equivalent experience required. Bachelors’ degree highly preferred.

• Minimum 2 years of experience working within Food & Beverage required in a high volume hotel, conference center or resort with at least three of those in a supervisory role.

• Ability to effectively deal with internal and external customers and staff.

• Must be able to prepare and analyze data and figures, and transcriptions prepared on and generated by computer.

• Demonstrated leadership - Proven ability to effectively lead and train a diverse workforce.

• Projects a professional and polished image that inspires confidence and trust. Must be able to abide by the company appearance standards

• Dedicated to exceeding service standards and providing services and standards to the highest caliber

• Highly organized, able to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented.

• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

• Computer literate: Strong proficiency in MS Office (Outlook, Word, Excel, Power Point. Adaptable to learning new and customized software programs)

• Adept at managing fast paced environment and putting people at ease

• Comfortable interfacing with a diverse group of individuals

• Exceptional oral and written communication skills in English

• Ability to prioritize, identify problems, and seek solutions and follow up and follow through with a variety of tasks

• Must be able to work variable shift, weekends, holidays, and special events, as needed.

 

FOOD

Maître d'Hôtel (H/F)

Department:
Agent Maîtrise
Supervisor:
Responsable Restauration
Status:
Summary:
 

Ventes

Conference Sales manager

Department:
Agent Maîtrise
Supervisor:
Directeur des Ventes
Status:
Summary:

Vous êtes en charge de la commercialisation des groupes et conférences pour l'hôtel.

Vous traitez les demandes entrantes des clients : qualification des dossiers, négociation téléphonique jusqu’à signature du contrat.

Vous enregistrez administrativement les réservations en phase avec les processus Dolce et un cahier de procédure défini.

Vous suivez un Plan d’action commercial et une stratégie tarifaire établie pour atteindre ses objectifs en terme de CA, de profitabilité et de satisfaction clients.

Vous effectuez les actions promotionnelles telles que les mailings, salons, visites…

Vous échangez les informations commerciales avec la Direction Marketing et Ventes.

Vous organisez les visites de l’hôtel avec les clients.

La maîtrise de l'anglais est indispensable à ce poste.

La maîtrise de l’outil Delphi est un +.

La maîtrise du Pack Microsoft office est indispensable à ce poste.

Expérience significative en réceptif. Bonne maitrise des clients corporate Mice

 

 

Finance & Accounting

Director of Finance

Department:
Director of Finance
Supervisor:
General Manager
Status:
Full Time
Summary:

Join a growing organization that is seeking a highly qualified leader to join our Dolce Frégate property as a Director of Finance. The Director of Finance plays an ongoing role in the creation, execution, and refinement of profitable financial strategies designed to maximize opportunities for Dolce Frégate, while also ensuring excellence in the Company’s day-to-day financial accounting, reporting, analytical and planning functions as well as integration of best practices.

The essential functions include:

- Provide effective leadership to ensure complete accountability for financial and overall Accounting Department performance

- Achieve organizational excellence through coaching and mentoring management team to drive new revenue streams; while balancing fiscal responsibilities

- Partner with leadership team to achieve hotel goals of flawless care of the customer, delivering on the brand promise and ensuring financial responsibility (Customer Satisfaction ~ Employee Satisfaction ~ Business Results)

- Ensures compliance regarding all financial practices and regulations

- Produce monthly financial statements, monthly forecasts, cash flow statements and other mandated hotel corporate reports in a consistently timely manner

- Manage the annual budgeting process and produce final submissions along with necessary supporting documentation and justifications

- Participate in weekly revenue/yield management strategy meetings

- Oversees the operation of the accounting, purchasing, and night audit staff

- Supervises and coordinates external audit processes

- Manages cash flow for the property

- Reviews and signs off on monthly entries by accounting staff

- Coordinates annual budget preparation and monthly forecast with General Manager

- Assists in the development and maintenance of accounting policies, procedures, and the expense dictionary

- Audits internal accounting functions for accuracy and timeliness

- Coordinates all quarterly and monthly inventory processes

- Reviews daily night audit report for prior day's activity

- Participates as an active member of the management team

- Other tasks, duties, and projects as assigned

Job Requirements

- Must have a minimum of 3 years of experience as a Controller at a mid-size hotel & conference center

- Bachelor Degree required, preferably in Accounting, Finance, or Business

- Strong understanding of tax regulations and reporting requirements

- Excellent communication, interpersonal, and influencing skills required

- Demonstrated sense of urgency

- Results oriented with an emphasis on both individual and team accountability. Has led a diverse staff

- Working knowledge of French laws and regulations

- Strong orientation to quality, accuracy, and timeliness

- Must possess excellent organization, planning, and time management skills

- Ability to deliver informative, well-prepared, and pertinent presentations to both small and large groups.

- Demonstrated commitment to customer service

- Proficient in Microsoft Office Suite of products

- Experience with Solomon and Opera systems desirable

- Personal integrity and exemplary ethical standards

- Fluent in French & English (written and spoken)

 

Sales & Marketing

Conference Sales Manager (W/M)

Department:
Conference Sales Manager (W/M)
Supervisor:
Sales & Marketing Director
Status:
Active
Summary:

Position Summary :

To manage a day meeting/small meeting territory and meet or achieve yearly revenue goals by developing accounts and business opportunities.

 

Essential Functions :

- Manages market territory based on annual room revenue target. This includes identifying potential day meeting/small meeting business, negotiating room nights and rates, and closing the deal with a signed contract.

-Plans and coordinates details for day and small meetings. This including completing accurate BEO’s, upselling food, beverage, room rental, recreation, special amenities and technology.

-Actively prospects and solicits new contacts and business opportunities for day meetings and small meetings.

-Acts as on-site contact for day meeting and small meeting groups, and larger groups as needed.

-Produces tickets for master billing including contract services, room rental and day guests.

-Completes weekly backlog reports and other departmental reports as designated.

- Works with Conference Sales Managers, Global Sales Managers, and Revenue Manager to assure maximum utilization of facility.

- Attends weekly resume meeting, training programs, and other meetings as designated.

- Provides feedback to Director of Sales and Marketing/Director of Conference relating to guest comments, observations, rumors, industry news, etc.

- Follows up with client contact at the end of each meeting to ensure satisfaction and obtain feedback.

- Assists with and completes special projects and assignments as designated by the Director of Sales and Marketing/Director of Conference/Senior Conference Sales Manager.